Sales & AI Calling
WhatsApp CRM Software with Automated Leads Sync & Pipeline Management
Connect your personal Web WhatsApp or official Meta WhatsApp Business API directly into a visual sales pipeline. Track conversations, automate check-ins, route chats, and follow up in one click.
Integrated with the tools Indian businesses run on
Quick Summary & Key Highlights
What is a WhatsApp CRM?
A WhatsApp CRM is a customer relationship management platform that directly integrates WhatsApp chats with sales pipelines. Unlike generic CRMs that rely on emails, a WhatsApp CRM matches the follow-up habits of modern businesses by logging chats, automating templates, and organizing deals directly within a chat-first timeline. It ensures sales agents follow up in seconds, store contact records dynamically, and scale from single chat conversations to multi-agent team routing and official automated broadcast campaigns without data silos.
KelBrix WhatsApp CRM operates as the core workflow layer, allowing you to sync personal Web WhatsApp for zero cost or plug in your official Meta CPaaS credentials directly with no markup fees.
Zero API Markup (BYOK)
Connect your own official Meta WhatsApp API, Brevo, OpenAI, or Vapi keys. KelBrix charges purely for workflow orchestration—never taxing message volume or calling minutes.
Integrated B2B Discovery
Extract verified company emails, phone numbers, and WhatsApp indicators directly from Google Maps and web search listings.
Sovereign Data Control
Unlimited single-click CSV/JSON exports with zero data lock-in or per-contact penalties.
Reseller Architecture
Multi-tenant Agency and Enterprise White-Label tiers supporting up to 50 client companies under custom domain branding.
Key Specifications
Deployment Architecture
All-in-One Cloud SaaS / BYOK Options
Pricing Model
Free Plan (100 Leads) • Starter @ ₹999/mo
Key Integrations
WhatsApp API/Web, Gemini AI, Bland, Brevo, Razorpay
Target Industries
Salons, Real Estate, Clinics, Agencies, Coaching
Feature breakdown
Turn Conversations into Customers with Advanced WhatsApp Tools
See how KelBrix replaces disconnected chat sheets and personal phone silos with team-wide tracking.
WhatsApp Web Sync
Connect your existing WhatsApp account in seconds using a QR scan. Log chats and assign leads to owners instantly without any API setup.
Meta Official Cloud API
Scale outreach with official Meta API triggers. Manage template approvals, green tick verifications, and high-volume broadcast campaigns.
RapidFire Follow-Ups
Use ready-made WhatsApp templates with one-click triggers to send brochures, price lists, or calendar booking links instantly.
Automated Drip Sequences
Trigger automated WhatsApp follow-ups based on deal stages, form submissions, or calendar appointments to keep prospects engaged.
Multi-Agent Routing
Assign chats dynamically across team members, track agent performance logs, and maintain follow-up continuity.
BYOK Billing Control
Connect your own Meta developer accounts. Pay Meta directly for templates, keeping your KelBrix subscription completely flat.
Target Solutions
How Service Businesses Excel with WhatsApp CRM
See how leading industries automate lead qualification, bookings, and customer alerts.
The Challenge
Facebook property leads are left uncalled for hours, going cold before the first contact is made.
The Solution
Trigger automated property WhatsApp drips with brochures and walk-through videos in 30 seconds.
Features Utilized
Measurable Outcome
98% first-contact rate and 40% reduction in lead-to-visit time.
Got questions?
WhatsApp CRM Frequently Asked Questions
Everything you need to know about setting up WhatsApp CRM on personal and official channels.