Customer Success & Help
How Can We Help Your
Sales Team Succeed?
Get rapid onboarding assistance, technical guidance, WhatsApp Business API setup help, or enterprise rollout support from our India-based product engineering team.
Integrated with the tools Indian businesses run on
WhatsApp Live Support
Connect with a product specialist directly on WhatsApp for instant assistance, demo walkthroughs, and onboarding.
Email & Ticket Support
Send technical questions, custom billing requests, or API integration logs to our dedicated support engineering desk.
Guides & Documentation
Step-by-step documentation for Google Maps lead extraction, WhatsApp API setup, BYOK AI Calling, and pipelines.
Answers to common setup & rollout questions
How fast can I get set up on KelBrix?
Setup takes under 3 minutes. You can start with your free digital card, scrape your first 100 B2B leads, and link your WhatsApp number immediately.
How does official WhatsApp Business API onboarding work?
KelBrix connects directly with Meta Cloud API and authorized BSPs (Gupshup, 360dialog). We guide you through phone number registration and Green Tick verification at zero platform markup.
Do you offer live onboarding sessions for our sales team?
Yes! Teams on Starter, Pro Growth, and Enterprise Reseller plans receive complimentary 1-on-1 Google Meet onboarding sessions to configure pipelines and automations.
What are the live support operating hours?
Our priority WhatsApp and engineering support operates Monday through Saturday from 9:30 AM to 8:30 PM IST. Emergency system monitoring is active 24/7/365.
Speak directly with our technical team
Call our direct support hotline during IST business hours or start an immediate WhatsApp chat for urgent inquiries.